Style de citation APA (7e éd.)

Stone, D., Heen, S., & Patton, B. (1999). Difficult conversations: How to discuss what matters most. Viking/Penguine Books.

Style de citation Chicago (17e éd.)

Stone, Douglas, Sheila Heen, et Bruce Patton. Difficult Conversations: How to Discuss What Matters Most. London: Viking/Penguine Books, 1999.

Style de citation MLA (9e éd.)

Stone, Douglas, et al. Difficult Conversations: How to Discuss What Matters Most. Viking/Penguine Books, 1999.