APA aipamena

Patterson, K. (2002). Crucial conversations: Tools for talking when stakes are high. McGraw-Hill.

Chicago Style aipamena

Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High. New York: McGraw-Hill, 2002.

MLA aipamena

Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High. McGraw-Hill, 2002.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.