Person-Job fit, work related stressors and stress management of call center agents in Iloilo City.
One hundred ten (66 Females and 44 Males) contact or call center agenst from three call centers in Iloilo city - ePLDT Ventus, Callbox Inc., and Echo Customer Contact Center, were teseted with Revised Ways of Coping checklist, perceived Stress Scale, and researcher made Person Job Fit Scale., It was...
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| Format: | Thesis |
| Language: | English |
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2010.
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