Swets, P. W. (1983). The art of talking so that people will listen: Getting through to family, friends and business associates. Prentice Hall.
Chicago Style (17. basım) AtıfSwets, Paul W. The Art of Talking so That People Will Listen: Getting Through to Family, Friends and Business Associates. New York: Prentice Hall, 1983.
MLA (9th ed.) AtıfSwets, Paul W. The Art of Talking so That People Will Listen: Getting Through to Family, Friends and Business Associates. Prentice Hall, 1983.
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