APA (7th ed.) Citation

Robbins, H. A. (1992). How to speak and listen effectively. AMACOM.

Chicago Style (17th ed.) Citation

Robbins, Harvey A. How to Speak and Listen Effectively. New York: AMACOM, 1992.

MLA (9th ed.) Citation

Robbins, Harvey A. How to Speak and Listen Effectively. AMACOM, 1992.