Kilgour, L. G. (1994). Administrative procedures for the Canadian office (3rd ed.). Prentice Hall Canada CAreer and Technology.
Cita Chicago (17th ed.)Kilgour, Lauralee G. Administrative Procedures for the Canadian Office. 3rd ed. Scarborough, Ontario: Prentice Hall Canada CAreer and Technology, 1994.
Cita MLA (9th ed.)Kilgour, Lauralee G. Administrative Procedures for the Canadian Office. 3rd ed. Prentice Hall Canada CAreer and Technology, 1994.
Atenció: Aquestes cites poden no estar 100% correctes.