Harrison, S. (2007). The manager's book of decencies: How small gestures build great companies. McGraw-Hill.
Chicago-referens (17:e uppl.)Harrison, Steve. The Manager's Book of Decencies: How Small Gestures Build Great Companies. New York: McGraw-Hill, 2007.
MLA-referens (9:e uppl.)Harrison, Steve. The Manager's Book of Decencies: How Small Gestures Build Great Companies. McGraw-Hill, 2007.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.