Frost, P. J. (2003). Toxic emotions at work: How compassionate managers handle pain and conflict. Harvard Business School Press.
Chicago Style (17th ed.) CitationFrost, Peter J. Toxic Emotions at Work: How Compassionate Managers Handle Pain and Conflict. Boston, Massachusetts: Harvard Business School Press, 2003.
MLA (9th ed.) CitationFrost, Peter J. Toxic Emotions at Work: How Compassionate Managers Handle Pain and Conflict. Harvard Business School Press, 2003.
Warning: These citations may not always be 100% accurate.