Northey, M., & McKibbin, J. (2002). Impact: A guide to business communication (5th ed.). Prentice Hall.
Chicago Style (17th ed.) CitationNorthey, Margot, and Joan McKibbin. Impact: A Guide to Business Communication. 5th ed. Toronto, Ontario: Prentice Hall, 2002.
MLA (9th ed.) CitationNorthey, Margot, and Joan McKibbin. Impact: A Guide to Business Communication. 5th ed. Prentice Hall, 2002.
Warning: These citations may not always be 100% accurate.