Cita APA (7th ed.)

Russell, R. S., & Taylor, B. W. (2006). Operations management: Quality and competitiveness in a global environment (5th ed.). John Wiley & Sons.

Cita Chicago (17th ed.)

Russell, Roberta S., i Bernanrd W. Taylor. Operations Management: Quality and Competitiveness in a Global Environment. 5th ed. Singapore: John Wiley & Sons, 2006.

Cita MLA (9th ed.)

Russell, Roberta S., i Bernanrd W. Taylor. Operations Management: Quality and Competitiveness in a Global Environment. 5th ed. John Wiley & Sons, 2006.