APA (7th ed.) Citation

Han, F. (1996). Productivity & service quality. Prentice-Hall, Inc.

Chicago Style (17th ed.) Citation

Han, Flora. Productivity & Service Quality. Singapore: Prentice-Hall, Inc, 1996.

MLA (9th ed.) Citation

Han, Flora. Productivity & Service Quality. Prentice-Hall, Inc, 1996.

Warning: These citations may not always be 100% accurate.