Citazione Stile APA (7a Edizione)

Smith, M. R. (1979). Quality sense: Organizational approaches to improving product quality and service. AMACOMCA Division of American Management Asso.

Citazione stile Chigago Style (17a edizione)

Smith, Martin R. Quality Sense: Organizational Approaches to Improving Product Quality and Service. New York: AMACOMCA Division of American Management Asso, 1979.

Citatione MLA (9a ed.)

Smith, Martin R. Quality Sense: Organizational Approaches to Improving Product Quality and Service. AMACOMCA Division of American Management Asso, 1979.