Cytowanie według stylu APA (wyd. 7)

Smith, M. R. (1979). Quality sense: Organizational approaches to improving product quality and service. AMACOMCA Division of American Management Asso.

Cytowanie według stylu Chicago (wyd. 17)

Smith, Martin R. Quality Sense: Organizational Approaches to Improving Product Quality and Service. New York: AMACOMCA Division of American Management Asso, 1979.

Cytowanie według stylu MLA (wyd. 9)

Smith, Martin R. Quality Sense: Organizational Approaches to Improving Product Quality and Service. AMACOMCA Division of American Management Asso, 1979.