APA-Zitierstil (7. Ausg.)

Smith, M. R. (1979). Quality sense: Organizational approaches to improving product quality and service. AMACOMCA Division of American Management Asso.

Chicago-Zitierstil (17. Ausg.)

Smith, Martin R. Quality Sense: Organizational Approaches to Improving Product Quality and Service. New York: AMACOMCA Division of American Management Asso, 1979.

MLA-Zitierstil (9. Ausg.)

Smith, Martin R. Quality Sense: Organizational Approaches to Improving Product Quality and Service. AMACOMCA Division of American Management Asso, 1979.