APA (7th ed.) Citation

Smith, M. R. (1979). Quality sense: Organizational approaches to improving product quality and service. AMACOMCA Division of American Management Asso.

Chicago Style (17th ed.) Citation

Smith, Martin R. Quality Sense: Organizational Approaches to Improving Product Quality and Service. New York: AMACOMCA Division of American Management Asso, 1979.

MLA (9th ed.) Citation

Smith, Martin R. Quality Sense: Organizational Approaches to Improving Product Quality and Service. AMACOMCA Division of American Management Asso, 1979.