McCafferty, T. A. (1994). In house telemarketing: The masterplan for starting and managing a profitable telemarketing program cThomas A. McCafferty. Probus Pub.
Chicago Style aipamenaMcCafferty, Thomas A. In House Telemarketing: The Masterplan for Starting and Managing a Profitable Telemarketing Program CThomas A. McCafferty. Chicago, Ill: Probus Pub, 1994.
MLA aipamenaMcCafferty, Thomas A. In House Telemarketing: The Masterplan for Starting and Managing a Profitable Telemarketing Program CThomas A. McCafferty. Probus Pub, 1994.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.