Wisinski, J. (1992). Resolving conflicts on the job. American Association.
芝加哥风格引文Wisinski, Jerry. Resolving Conflicts on the Job. New York: American Association, 1992.
MLA引文Wisinski, Jerry. Resolving Conflicts on the Job. American Association, 1992.
警告：这些引文格式不一定是100％准确.