Wisinski, J. (1992). Resolving conflicts on the job. American Association.
Lua i Stíl Chicago (17ú heag.)Wisinski, Jerry. Resolving Conflicts on the Job. New York: American Association, 1992.
Lua MLA (9ú heag.)Wisinski, Jerry. Resolving Conflicts on the Job. American Association, 1992.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.