Seelye,Richard S. (1993). The selling starts when the customer says no: The twelve toughest sells and how to overcome them. Probus Publishing Co.
Chicago Style (17th ed.) CitationSeelye,Richard S. The Selling Starts When the Customer Says No: The Twelve Toughest Sells and How to Overcome Them. Chicago: Probus Publishing Co, 1993.
MLA (9th ed.) CitationSeelye,Richard S. The Selling Starts When the Customer Says No: The Twelve Toughest Sells and How to Overcome Them. Probus Publishing Co, 1993.
Warning: These citations may not always be 100% accurate.