Temporal,Paul. (2001). Romancing the customer: Maximizing brand value through powerful relationship management. John Wiley & Sons,(Asia)Pte Ltd.
Chicago Style (17. basım) AtıfTemporal,Paul. Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management. Singapore: John Wiley & Sons,(Asia)Pte Ltd, 2001.
MLA (9th ed.) AtıfTemporal,Paul. Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management. John Wiley & Sons,(Asia)Pte Ltd, 2001.
Uyarı: Bu alıntı herzaman %100 doğru olmayabilir..