Whiteley, R. C. (1991). The customer-driven company moving from talk to action.
Chicago Style (17th ed.) CitationWhiteley, Richard C. The Customer-driven Company Moving from Talk to Action. Addison-Wesley, 1991.
MLA (9th ed.) CitationWhiteley, Richard C. The Customer-driven Company Moving from Talk to Action. 1991.
Warning: These citations may not always be 100% accurate.