Ban, C. (1995). How do public managers manage?: Bureaucratic constraints, organizational culture, and the potential for reform. Jossey-Bass.
Citação do estilo Chicago (17ª ed.)Ban, Carolyn. How Do Public Managers Manage?: Bureaucratic Constraints, Organizational Culture, and the Potential for Reform. San Francisco: Jossey-Bass, 1995.
Citação MLA (9ª ed.)Ban, Carolyn. How Do Public Managers Manage?: Bureaucratic Constraints, Organizational Culture, and the Potential for Reform. Jossey-Bass, 1995.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.