Ban, C. (1995). How do public managers manage?: Bureaucratic constraints, organizational culture, and the potential for reform. Jossey-Bass.
Čikaški stil citiranja (17. izdanje)Ban, Carolyn. How Do Public Managers Manage?: Bureaucratic Constraints, Organizational Culture, and the Potential for Reform. San Francisco: Jossey-Bass, 1995.
MLA način citiranja (9. izdanje)Ban, Carolyn. How Do Public Managers Manage?: Bureaucratic Constraints, Organizational Culture, and the Potential for Reform. Jossey-Bass, 1995.
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