Assessing business excellence a guide to self-assessment

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Porter, L. J. (Les J.)
Rannpháirtithe:	Tanner, S. J. (Steve J.)
Formáid:	LEABHAR
Teanga:	English
Foilsithe / Cruthaithe:	Oxford, Boston Butterworth-Heinemann 1996.
Ábhair:	Total quality management. Quality control > Standards. Self-evaluation.