APA (7th ed.) Citation

Chang, R. Y. (1994). Continuous process improvement: A practical guide to improving process for measurable results. Richard Chang Associates.

Chicago Style (17th ed.) Citation

Chang, Richard Y. Continuous Process Improvement: A Practical Guide to Improving Process for Measurable Results. Irvine, CA: Richard Chang Associates, 1994.

MLA (9th ed.) Citation

Chang, Richard Y. Continuous Process Improvement: A Practical Guide to Improving Process for Measurable Results. Richard Chang Associates, 1994.