Chang, R. Y. (1993). Continuous improvement tools: A practical guide to achieve quality results. Jossey-Bass/Pfeiffer R. Chang Associates.
Chicago Style (17th ed.) CitationChang, Richard Y. Continuous Improvement Tools: A Practical Guide to Achieve Quality Results. San Francisco, [Irvine, Calif.]: Jossey-Bass/Pfeiffer R. Chang Associates, 1993.
MLA (9th ed.) CitationChang, Richard Y. Continuous Improvement Tools: A Practical Guide to Achieve Quality Results. Jossey-Bass/Pfeiffer R. Chang Associates, 1993.
Warning: These citations may not always be 100% accurate.