APA (7th ed.) Citation

Hackos, J. T., & Stevens, D. M. (1997). Standards for online communication: Publishing information for the internet/World Wide Web, help systems/corporate intranets. John Wiley.

Chicago Style (17th ed.) Citation

Hackos, JoAnn T., and Dawn M. Stevens. Standards for Online Communication: Publishing Information for the Internet/World Wide Web, Help Systems/corporate Intranets. New York: John Wiley, 1997.

MLA (9th ed.) Citation

Hackos, JoAnn T., and Dawn M. Stevens. Standards for Online Communication: Publishing Information for the Internet/World Wide Web, Help Systems/corporate Intranets. John Wiley, 1997.