Citazione Stile APA (7a Edizione)

Bly, R. W. (1999). The encyclopedia of business letters, fax memos, and E-mail. Career Press.

Citazione stile Chigago Style (17a edizione)

Bly, Robert W. The Encyclopedia of Business Letters, Fax Memos, and E-mail. Franklin Lakes, N.J: Career Press, 1999.

Citatione MLA (9a ed.)

Bly, Robert W. The Encyclopedia of Business Letters, Fax Memos, and E-mail. Career Press, 1999.