Communication in health care a skills-based approach - Minardi, Henry A.; Riley, Martin J. (Oxford Butterworth-Heinemann, 1997)
Includes bibliographical references (p. [173]-177) and index.
Keywords: Medical personnel and patient; Interpersonal communication; Interpersonal communication -- Problems, exercises, etc; Medical personnel and patient -- Problems, exercises, etc; Communication -- programmed instruction; Professional-Patient Relations -- programmed instruction; Delivery of Health Care -- programmed instruction