APA (7e ed.) Bronvermelding

University of Michigan. Survey Research Center & Katz, D. (1975). Bureaucratic encounters: A pilot study in the evaluation of government services. Survey Research Center, Institute for Social Research, University of Michigan.

Chicago (17e ed.) Bronvermelding

University of Michigan. Survey Research Center en Daniel Katz. Bureaucratic Encounters: A Pilot Study in the Evaluation of Government Services. Ann Arbor: Survey Research Center, Institute for Social Research, University of Michigan, 1975.

MLA (9e ed.) Bronvermelding

University of Michigan. Survey Research Center en Daniel Katz. Bureaucratic Encounters: A Pilot Study in the Evaluation of Government Services. Survey Research Center, Institute for Social Research, University of Michigan, 1975.