University of Michigan. Survey Research Center & Katz, D. (1975). Bureaucratic encounters: A pilot study in the evaluation of government services. Survey Research Center, Institute for Social Research, University of Michigan.
Citazione stile Chigago Style (17a edizione)University of Michigan. Survey Research Center e Daniel Katz. Bureaucratic Encounters: A Pilot Study in the Evaluation of Government Services. Ann Arbor: Survey Research Center, Institute for Social Research, University of Michigan, 1975.
Citatione MLA (9a ed.)University of Michigan. Survey Research Center e Daniel Katz. Bureaucratic Encounters: A Pilot Study in the Evaluation of Government Services. Survey Research Center, Institute for Social Research, University of Michigan, 1975.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.