University of Michigan. Survey Research Center & Katz, D. (1975). Bureaucratic encounters: A pilot study in the evaluation of government services. Survey Research Center, Institute for Social Research, University of Michigan.
Style de citation Chicago (17e éd.)University of Michigan. Survey Research Center et Daniel Katz. Bureaucratic Encounters: A Pilot Study in the Evaluation of Government Services. Ann Arbor: Survey Research Center, Institute for Social Research, University of Michigan, 1975.
Style de citation MLA (9e éd.)University of Michigan. Survey Research Center et Daniel Katz. Bureaucratic Encounters: A Pilot Study in the Evaluation of Government Services. Survey Research Center, Institute for Social Research, University of Michigan, 1975.
Attention : ces citations peuvent ne pas être correctes à 100%.