Plenert, G. J. (2012). Strategic continuous process improvement: Which quality tools to use, and when to use them. McGraw-Hill.
Chicago Style (17. basım) AtıfPlenert, Gerhard Johannes. Strategic Continuous Process Improvement: Which Quality Tools to Use, and When to Use Them. New York: McGraw-Hill, 2012.
MLA (9th ed.) AtıfPlenert, Gerhard Johannes. Strategic Continuous Process Improvement: Which Quality Tools to Use, and When to Use Them. McGraw-Hill, 2012.
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