APA (7th ed.) Citation

Berry, L. L. (2015). When the customer is stressed: Anxious consumers need special attention.. [article].

Chicago Style (17th ed.) Citation

Berry, Leonard L. When the Customer Is Stressed: Anxious Consumers Need Special Attention.. [article]. p.87-94. October, 2015.

MLA (9th ed.) Citation

Berry, Leonard L. When the Customer Is Stressed: Anxious Consumers Need Special Attention.. [article]. 2015.