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Citace podle Chicago (17th ed.)Magids, Scott. The New Science of Customer Emotions: A Better Way to Drive Growth and Profitability. [article]. p.66-76 Nov, 2015.
Citace podle MLA (9th ed.)Magids, Scott. The New Science of Customer Emotions: A Better Way to Drive Growth and Profitability. [article]. 2015.
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