APA (7th ed.) Citation

Magids, S. (2015). The New science of customer emotions: A better way to drive growth and profitability. [article].

Chicago Style (17th ed.) Citation

Magids, Scott. The New Science of Customer Emotions: A Better Way to Drive Growth and Profitability. [article]. p.66-76 Nov, 2015.

MLA (9th ed.) Citation

Magids, Scott. The New Science of Customer Emotions: A Better Way to Drive Growth and Profitability. [article]. 2015.

Warning: These citations may not always be 100% accurate.