APA (7th ed.) Citation

Merrill, P. (2009). Do it right the second time: Benchmarking best practices in the quality change process (2nd ed.). ASQ Quality Press.

Chicago Style (17th ed.) Citation

Merrill, Peter. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. 2nd ed. Milwaukee, Wis: ASQ Quality Press, 2009.

MLA (9th ed.) Citation

Merrill, Peter. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. 2nd ed. ASQ Quality Press, 2009.