Gupta, N. S. (2009). Total quality management. Butterworth.
Chicago Style (17th ed.) CitationGupta, N Srinivasa. Total Quality Management. Oxford: Butterworth, 2009.
MLA (9th ed.) CitationGupta, N Srinivasa. Total Quality Management. Butterworth, 2009.
Warning: These citations may not always be 100% accurate.