APA ציטוט

Fisk, P. (2009). Customer genius: Becoming a customer-centric business. Capstone.

Chicago Style (17th ed.) Citation

Fisk, Peter. Customer Genius: Becoming a Customer-centric Business. Chichester, UK, Hoboken, NJ: Capstone, 2009.

ציטוט MLA

Fisk, Peter. Customer Genius: Becoming a Customer-centric Business. Capstone, 2009.