00000cam a22000004a 4500 UP-8027390931312409260 Buklod 20140108174100.0 o--- | || || ta 090901s2011 njua rb |001 0|eng d 9780470509593 (pbk.) 0470509597 (pbk.) (iLib)UPCEB-00008023179 DLC DLC YDX CDX YDXCP BWX UKM DEBBG DLC 658.4 HD 62.15 S6445 2011 Sower, Victor E. Essentials of quality with cases and experiential exercises Victor E. Sower. Hoboken, NJ John Wiley & Sons c2011. xix, 392 p. ill. 23 cm. Includes bibliographical references and index. Total quality management. Total quality control. UPCEB CEBU-LAHUG HD62.15 S6445 2011 Book