Kaplan, R. S., & Norton, D. P. (2004). Strategy maps: Converting intangible assets into tangible outcomes. Harvard Business School Press.
Citazione stile Chigago Style (17a edizione)Kaplan, Robert S., e David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Boston: Harvard Business School Press, 2004.
Citatione MLA (9a ed.)Kaplan, Robert S., e David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard Business School Press, 2004.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.