Managing services using technology to create value

Managing services using technology to create value

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Bibliografski detalji
Glavni autor: Davis, Mark M. 1944-
Daljnji autori: Heineke, Janelle N.
Format: Knjiga
Jezik:English
Izdano: Boston McGraw-Hill c2003.
Teme:
Service industries > Technological innovations > Management.
Value analysis (Cost control).
Customer relations > Management.