Dukas, P. (1970). Hotel front office management and operation (3rd ed.). W.C. Brown.
Cita Chicago (17th ed.)Dukas, Peter. Hotel Front Office Management and Operation. 3rd ed. Dubuque, Iowa: W.C. Brown, 1970.
Cita MLA (9th ed.)Dukas, Peter. Hotel Front Office Management and Operation. 3rd ed. W.C. Brown, 1970.
Atenció: Aquestes cites poden no estar 100% correctes.