Cita APA (7a ed.)

Arnes, G. P. (1995). 8 steps for highly effective negotiation. National Press Pub.

Cita Chicago Style (17a ed.)

Arnes, Ginny Pearson. 8 Steps for Highly Effective Negotiation. Kansas: National Press Pub, 1995.

Cita MLA (9a ed.)

Arnes, Ginny Pearson. 8 Steps for Highly Effective Negotiation. National Press Pub, 1995.