Abrams, K. S. (1986). Communication at work: Listening, speaking, writing, and reading. Prentice-Hall.
Chicago (17e ed.) BronvermeldingAbrams, Kathleen S. Communication at Work: Listening, Speaking, Writing, and Reading. Englewood Cliffs, N. J: Prentice-Hall, 1986.
MLA (9e ed.) BronvermeldingAbrams, Kathleen S. Communication at Work: Listening, Speaking, Writing, and Reading. Prentice-Hall, 1986.
Let op: Deze citaties zijn niet altijd 100% accuraat.