Abrams, K. S. (1986). Communication at work: Listening, speaking, writing, and reading. Prentice-Hall.
Citace podle Chicago (17th ed.)Abrams, Kathleen S. Communication at Work: Listening, Speaking, Writing, and Reading. Englewood Cliffs, N. J: Prentice-Hall, 1986.
Citace podle MLA (9th ed.)Abrams, Kathleen S. Communication at Work: Listening, Speaking, Writing, and Reading. Prentice-Hall, 1986.
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