Cita APA (7th ed.)

Abrams, K. S. (1986). Communication at work: Listening, speaking, writing, and reading. Prentice-Hall.

Cita Chicago (17th ed.)

Abrams, Kathleen S. Communication at Work: Listening, Speaking, Writing, and Reading. Englewood Cliffs, N. J: Prentice-Hall, 1986.

Cita MLA (9th ed.)

Abrams, Kathleen S. Communication at Work: Listening, Speaking, Writing, and Reading. Prentice-Hall, 1986.