Cita APA (7a ed.)

Makay, J. J. (1984). Business communication skills: Principles and practice (2d ed.). Prentice-Hall.

Cita Chicago Style (17a ed.)

Makay, John J. Business Communication Skills: Principles and Practice. 2d ed. Englewood Cliffs, N. J: Prentice-Hall, 1984.

Cita MLA (9a ed.)

Makay, John J. Business Communication Skills: Principles and Practice. 2d ed. Prentice-Hall, 1984.