Reid, J. M., & Silleck, A. (1990). Better business letters: A self-instructional book to develop skill in writing (4th ed.). AddisonWesley Pub. Co., Inc.
Chicago Style (17th ed.) CitationReid, James M., and Anne Silleck. Better Business Letters: A Self-instructional Book to Develop Skill in Writing. 4th ed. Reading, Mass: AddisonWesley Pub. Co., Inc, 1990.
MLA (9th ed.) CitationReid, James M., and Anne Silleck. Better Business Letters: A Self-instructional Book to Develop Skill in Writing. 4th ed. AddisonWesley Pub. Co., Inc, 1990.
Warning: These citations may not always be 100% accurate.