Allen, J., & Lientz, B. P. (1979). Effective business communication: A practical guide. Goodyear.
Cita Chicago (17th ed.)Allen, Joseph, i Bennet P. Lientz. Effective Business Communication: A Practical Guide. Santa Monica, Calif: Goodyear, 1979.
Cita MLA (9th ed.)Allen, Joseph, i Bennet P. Lientz. Effective Business Communication: A Practical Guide. Goodyear, 1979.
Atenció: Aquestes cites poden no estar 100% correctes.