Best, R. J. (2000). Market-based management: Strategies for growing customer value and profitability (2nd ed.). Prentice-Hall, N.J.
Παραπομπή σε μορφή Chicago (17η εκδ.)Best, Roger J. Market-based Management: Strategies for Growing Customer Value and Profitability. 2nd ed. Upper Saddle River, N.J: Prentice-Hall, N.J, 2000.
Παραπομπή σε μορφή MLA (9th εκδ.)Best, Roger J. Market-based Management: Strategies for Growing Customer Value and Profitability. 2nd ed. Prentice-Hall, N.J, 2000.
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