Best, R. J. (2000). Market-based management: Strategies for growing customer value and profitability (2nd ed.). Prentice-Hall, N.J.
Citazione stile Chigago Style (17a edizione)Best, Roger J. Market-based Management: Strategies for Growing Customer Value and Profitability. 2nd ed. Upper Saddle River, N.J: Prentice-Hall, N.J, 2000.
Citatione MLA (9a ed.)Best, Roger J. Market-based Management: Strategies for Growing Customer Value and Profitability. 2nd ed. Prentice-Hall, N.J, 2000.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.