Benn, A. (1982). The 23 most common mistakes in public relations. AMACOM Book Division, American Management Associations.
Cita Chicago (17th ed.)Benn, Alec. The 23 Most Common Mistakes in Public Relations. New York, N.Y: AMACOM Book Division, American Management Associations, 1982.
Cita MLA (9th ed.)Benn, Alec. The 23 Most Common Mistakes in Public Relations. AMACOM Book Division, American Management Associations, 1982.
Atenció: Aquestes cites poden no estar 100% correctes.