APA (7th ed.) Citation

Foster, T. J. (1980). Telephone and reception skills. Stanley Thornes Pub.

Chicago Style (17th ed.) Citation

Foster, Thelma J. Telephone and Reception Skills. Cheltenham, Glos: Stanley Thornes Pub, 1980.

MLA (9th ed.) Citation

Foster, Thelma J. Telephone and Reception Skills. Stanley Thornes Pub, 1980.